Amazon pilots AI-powered customer support agents | VentureBeat
Securing chat with Amazon Connect and ForgeRock Identity Cloud | by Christian Brindley | Medium
Amazon Connect users get Contact Lens AI chat analytics | TechTarget
Add a chat user interface to your website - Amazon Connect
How Amazon customer service was the weak link that spilled my data | Ars Technica
Amazon on Twitter: "@AlanLawrance We're happy to hear that your experience with our Messaging Assistant was a great one! 😊 We appreciate you, and thanks for sharing!" / Twitter
How to find Amazon Customer Service Chat Log History
Reaching More Customers with Web and Mobile Chat on Amazon Connect | AWS Contact Center
Failed at the @amzn/connect-chat-interface@1.0.0 build script · Issue #13 · amazon-connect/amazon-connect-chat-interface · GitHub
My Amazon chat transcript that got me Black ops 4 for free : r/intel